FAQ

1) Who do I call if I have problems or questions with ordering?

2) Can I fax or phone in my order?

Orders can be placed via fax (717-396-7960), phone (717-396-7100), or email kleiner@apexadv.com

3) How do I check the status of my order?

You will receive an acknowledgment of your order by email
If you are logged in, you may click on Orders at the bottom of the page under My Account for order details and shipping information
Call inventory customer service at 717-396-7100 with any questions or you may email kleiner@apexadv.com with questions

4) How long does my order take to ship?

A typical order will ship within 24 business hours (8a.m.- 5p.m. Mon - Fri cst.) if all merchandise is in stock
Items are shipped by UPS ground unless otherwise specified by the customer
Call for rates on rush delivery

5) Can I order custom logo merchandise for special events?